Cancel a subscription
Cancel your bluprnts subscription through the Stripe portal, keep everything to the end of the period you've paid for, then carry on with a free account.
Cancel any time, through the Stripe billing portal. You keep everything until the end of the period you have already paid for, and then the account becomes a free account.
Cancel#
- Open Billing.
- Select Manage subscription to open the Stripe portal.
- Cancel the subscription there.
Back in bluprnts, the Billing page will say "Set to cancel on…" with the date. Until then, nothing changes — you keep everything you paid for.
A Custom Build's included months can be cancelled the same way, so the subscription ends with them rather than carrying on from month 4.
What happens to your data#
Nothing is deleted. After the date, the account is a free account: your forecast stays yours to see and change, and your scenarios, projects and reports stay visible but read-only.
Subscribe again later and everything is editable where you left it.
Before you go#
Two things worth doing while you still have a subscription:
- Export any reports you'll want. PDF export needs a subscription, and a saved PDF is yours for good. See Export to PDF.
- Freeze the reports you sent to people. A frozen report is the record of what you presented, and freezing it before you go means it stays that record. See Share a report.
Changing band instead#
If your revenue has fallen, moving to a lower band keeps everything editable for less. See Change plan.
Related#
- Billing & invoices — the portal, and your invoices.
- Change plan — the alternative to cancelling.
- Plans — what you'd be coming back to.