Contact

Talk to us

Email is the way in. There is no ticket queue and no phone tree — a person reads it. If your question is about how something in bluprnts works, thedocumentation usually answers it faster than we can.

Where to write

Two addresses

  • Using the product

    Something not behaving, a figure you can't explain, or help getting your model built.

    support@bluprnts.ai
  • Everything else

    Questions before you sign up, plans and billing, working together, or telling us what's missing.

    hello@bluprnts.ai

We answer during UK working hours. bluprnts is a small team, so the reply comes from someone who works on the product.

Answers you can get right now

  • How does it work without my accounting data?

    The forecast is built from drivers you set rather than history you have accumulated.How the model works.

  • What does it cost?

    Your forecast is free, with no card and no time limit. A subscription, priced by last year's revenue and billed monthly or annually, adds AI suggestions, scenarios, projects, reports and Xero. Or we can build it for you. Pricing.

  • Can I try it before paying?

    Yes. A free account needs no card, and guided setup builds a forecast of your business from your website in minutes. Get your forecast.

  • How is my financial data handled?

    What is stored, where it lives, and how the Xero connection is scoped.Security.

  • How do I do a specific thing in the product?

    Usually faster than we can answer it. The documentation.