Contact
Talk to us
Email is the way in. There is no ticket queue and no phone tree — a person reads it. If your question is about how something in bluprnts works, thedocumentation usually answers it faster than we can.
Where to write
Two addresses
Using the product
Something not behaving, a figure you can't explain, or help getting your model built.
support@bluprnts.aiEverything else
Questions before you sign up, plans and billing, working together, or telling us what's missing.
hello@bluprnts.ai
We answer during UK working hours. bluprnts is a small team, so the reply comes from someone who works on the product.
Answers you can get right now
How does it work without my accounting data?
The forecast is built from drivers you set rather than history you have accumulated.How the model works.
What does it cost, and is there a trial?
Three plans, billed monthly or annually, each with a free trial and no card required.Pricing and plans.
Can I see it before signing up?
Yes, and without a form. Six worked example companies, fully modelled.The live demo.
How is my financial data handled?
What is stored, where it lives, and how the Xero connection is scoped.Security.
How do I do a specific thing in the product?
Usually faster than we can answer it. The documentation.